PRIVACY POLICY
1. Who We AreOutdoor Tara is an outdoor adventure company based at Tjentište, Sutjeska National Park, Bosnia and Herzegovina. We operate outdoortara.com and are committed to protecting your personal data in accordance with GDPR.Contact: info@outdoortara.com
2. What Data We CollectData you provide directly:Full name, email address, phone numberDate of birth (for activity suitability assessment)Medical information (where relevant for safety)Payment information (cash transactions recorded for accounting)Data collected automatically:IP address, browser type, device typePages visited and time spent on siteReferring website (where you came from)Cookie data — see Cookie Policy below
3. How We Use Your DataProcess your booking and provide our servicesCommunicate regarding your booking or enquirySend important safety and activity informationImprove our website (anonymised analytics only)Send marketing communications (only with explicit consent)Comply with legal obligations (accounting records)
4. Legal Basis for Processing (GDPR)PurposeLegal BasisBooking fulfillmentContractLegal complianceLegal obligationWebsite improvementLegitimate interestMarketing emailsConsentAnalytics cookiesConsent
5. How We Share Your DataWe do not sell your personal data. We may share it with:Service providers assisting our activities (transport partners, Sutjeska NP administration)Payment processors (for cash transactions — accounting records only)Google Analytics — anonymised data onlyLegal authorities when required by law
6. Data RetentionWe retain data only as long as necessary:Booking records: 5 years (legal requirement)Marketing contacts: Until you unsubscribeAnalytics data: Anonymised immediately
7. Your Rights (GDPR)Access — Request copy of data we hold
Rectification — Request correction of inaccurate data
Erasure — Request deletion ("right to be forgotten")
Restriction — Request limited processing
Portability — Request data in machine-readable format
Object — Object to processing based on legitimate interests
Withdraw consent — For marketing at any timeEmail info@outdoortara.com. Response within 30 days.
Small-group adventures based in
Sutjeska National Park.
